Consertus | Banco Popular de Puerto Rico Delivery Case Study

Supporting Puerto
Rico's largest financial
institution

Banco Popular de Puerto Rico (Popular), the largest financial institution in Puerto Rico for over 130 years, has played a pivotal role in the island’s urban and economic development. With a strategic focus on innovation and community well-being, Popular has catalyzed progress through landmark investments in banking, real estate, and civic infrastructure. Consertus has supported Popular since 2022 with full program controls and delivery management, guiding the $300M+ Popular Center District Program.

Client

Banco Popular de Puerto Rico

Solutions

Delivery

End Market

Commercial

Investment

$300M+

Bringing an urban vision to life

Hato Rey’s “Golden Mile” had long served as San Juan’s financial district but faced the challenges of limited vibrancy outside standard business hours. Popular envisioned a transformation: evolving the district from a 9-to-5 business zone into a dynamic, mixed-use, sustainable urban ecosystem blending work, commerce, recreation, and culture.

To deliver on this vision—an initiative requiring deep stakeholder alignment, complex phasing, and world-class execution—Banco Popular de Puerto Rico engaged Consertus as Program Manager and Owner’s Representative for the Popular Center District Program.

Full program controls
and delivery
management

Consertus has supported Popular since 2022 with full program controls and delivery management, guiding the $300M+ Popular Center District Program. Our stewardship ensures that quality, budget, timeline, and stakeholder vision align across all phases.

Our solutions include

Active vendor and contractor management for synergy and transparency

Implementation of advanced project controls for rigorous cost, scope, and schedule oversight

Coordination among international and local design firms, consultants, and construction contractors to harmonize global standards with local context

Key program
features

16 floors, 700,000 sq. ft. of offices, 121-room AC Hotel by Marriott, food court, training/research centers, public plaza, interconnected bridges, and 500+ parking spaces

10-story tower with 30,000 sq. ft. fitness/wellness center, supermarket, bank branch, commercial space, and 768 parking spaces (including EV and cycling amenities)

A new urban narrative

Popular Center District’s transformation is creating a new urban narrative for San Juan—one that prioritizes livability, sustainability, and economic opportunity. Completion of phase two in 2027 will introduce even greater mixed-use opportunities, including new training centers, gardens, and culturally immersive spaces, cementing Popular Center District’s legacy as both a business anchor and an integrated urban community.

Key project outcomes:

Integrates essential services—workspaces, dining, wellness, shopping, and hospitality—into a single, walkable district.
Elevates Hato Rey District’s role from financial enclave to vibrant city hub, extending activity and safety into evenings and weekends.
Reduces carbon footprint and promotes mobility through LEED design, solar energy, and bike- and EV-friendly facilities.
Serves as a model for urban renewal, in synergy with San Juan’s metropolitan renaissance.